B21 specializes in international sourcing and ocean freight fulfillment for professional beauty supply retailers.
By placing an order, you acknowledge and accept the following shipping terms.
Order processing begins only after the required payment has been received and cleared.
Processing stages may include:
Product sourcing
Supplier confirmation
Manufacturing
Packaging
Quality inspection coordination
Ocean freight booking
Export preparation
Processing times vary depending on product type, order volume, and supplier schedules.
Standard ocean freight fulfillment generally requires:
This timeline is an estimate only and is not guaranteed.
Shipping timelines may be affected by:
Factory production schedules
Vessel availability
Port congestion
Customs inspections
Weather conditions
Government actions
Force majeure events
Payment delays
Incorrect delivery information
B21 coordinates fulfillment and logistics support but is not responsible for delays caused by carriers, ports, customs authorities, suppliers, or events beyond reasonable control.
Customers are responsible for:
Providing accurate delivery information
Cooperating with customs procedures
Paying applicable local taxes or import charges unless otherwise agreed
Maintaining valid business documentation where required
Orders requiring staged payment may require final payment before cargo release, customs coordination, or final delivery.
Failure to complete payment may result in shipment suspension, storage charges, or delayed delivery.
If a customer refuses delivery, fails to respond, or prevents fulfillment, B21 may treat the shipment as abandoned after reasonable notice.
B21 reserves the right to store, return, resell, or dispose of abandoned cargo and apply previously paid amounts toward incurred costs and losses.
Customers are responsible for ensuring that all shipping information is complete and accurate.
B21 is not responsible for delivery issues caused by incorrect or outdated information.
For shipping support, please contact:
Email: vivianhan3331@gmail.com
B21 is a private member-based sourcing platform dedicated to professional beauty supply retailers. We provide direct factory access, reliable global supply chain services, competitive pricing, and fast product sourcing solutions for trusted store owners across the U.S. beauty industry.
